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Privacy Policy
This Privacy Policy explains how Wd-40 Casino may collect, use, store and share information connected with your account and use of the website. It also explains cookies, information security, retention and how players in Australia can exercise applicable data rights.
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About this Privacy Policy
Wd-40 Casino aims to handle personal information responsibly and transparently. This policy provides a general explanation of the information an online casino website may collect, the reasons for collecting it, how it may be used, and the choices available to players. It applies to information connected with your account, visits to the website, use of casino services and communications with support.
Page contents
Personal information is information that identifies you, or information that can reasonably be linked to you. The information handled will depend on how you use the website, which features you access, the checks required for your account and the choices you make. Some information is provided by you directly, while other information may be collected automatically when you visit or use the website.
Please make sure that information supplied during registration, verification or account management is accurate and current. Keeping your details updated can help with account security, identity checks, payment processing and customer support. If you provide information about another person, you should have permission to do so where permission is required.
This policy should be read together with other website terms, notices and instructions that apply to your use of the services. If the website, its features or its information practices change, this policy may also be updated. The latest version published on the website will apply from its stated update date, so reviewing this page from time to time is recommended.
Information we may handle and why
An online casino generally needs different categories of information to create and operate accounts, provide services, protect players and meet legal responsibilities. The type and amount of information requested may vary depending on the purpose, the activity involved and the checks that apply.
Account and personal details
This may include your name, date of birth, contact details, account username, login information, preferences and details supplied when you contact support. These details may be used to open and administer your account, confirm account ownership, provide requested services, respond to questions, send service messages and keep account records accurate.
Verification documents and information
The website may handle verification documents and related information when it is necessary to confirm identity, age, account ownership or other account details. This may include information shown on an identity document or information provided during a verification process. Verification information can be used for identity checks, security procedures, anti-fraud measures, safer account administration and compliance with applicable legal obligations.
Payment and transaction records
The website may handle information about deposits, withdrawals, payment methods, account balances, transaction history and payment-related enquiries. Payment services may be provided by external payment providers, which may process payment information under their own terms and privacy notices. Transaction records help process and reconcile payments, investigate disputed activity, prevent misuse, provide support and meet record-keeping responsibilities.
Device, technical and cookie data
When you access the website, technical information may be collected automatically. This can include your IP address, device type, operating system, browser type, language settings, approximate location information, pages viewed, access times, referral information and security events. Cookie and similar technology data may also be collected. This information can help maintain security, remember settings, understand general website use, identify unusual activity, improve performance and troubleshoot technical issues.
Support and communications
Records of messages, requests, complaints and other communications may be kept so support enquiries can be handled consistently. These records may help investigate an issue, protect an account, maintain a service history and improve the website. If you choose to receive marketing, your preferences and interactions with marketing communications may also be recorded.
Common purposes
- Creating, operating and administering your account.
- Processing account activity, deposits, withdrawals and other transactions.
- Carrying out identity, age, verification, security and anti-fraud checks.
- Providing customer support and responding to enquiries or complaints.
- Maintaining, testing and improving the website and its features.
- Sending important account, security and service-related messages.
- Sending marketing communications where you have chosen to receive them or where otherwise permitted.
- Meeting applicable legal, tax, accounting, record-keeping and other obligations.
Sharing, security and retention
Information may be shared where this is reasonably necessary to operate the website, provide services, process transactions, protect players or meet an applicable obligation. Sharing is intended to be limited to information relevant to the particular purpose. Depending on the service involved, recipients may include payment providers, identity and verification services, hosting and technology providers, security and fraud-prevention services, customer support providers, professional advisers and other contractors supporting website operations.
Information may also be disclosed where required or permitted to protect the rights, safety, property or security of players, the website or another person. This may include responding to a valid legal request, investigating suspected fraud or unlawful activity, enforcing applicable terms, preventing misuse or supporting an authorised investigation. Information may be handled or transferred by a service provider in another country where this is needed for a business or technical function.
Reasonable technical and organisational measures may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, secure account processes, monitoring, restricted permissions and security reviews. No website, storage system or method of transmission can be guaranteed to be completely secure.
You should keep your login details confidential, use an appropriate password and avoid sharing access to your account. If you believe that your account or personal information may have been accessed without permission, contact support as soon as possible and provide relevant details without sending unnecessary passwords or payment credentials.
Information is generally kept only for as long as it is needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and communication records must be kept for a period required by law even after an account is closed. Closing an account therefore does not always result in the immediate deletion of every record. When information is no longer required, it may be deleted, anonymised or securely disposed of.
Cookies and similar technologies
Cookies are small text files or similar technologies stored on, or read from, your device when you visit a website. They can support essential functions such as account sessions, navigation, authentication and security. Other cookies may remember preferences, measure website performance, help understand general usage patterns or support communications and website features.
Some cookies are temporary and expire when you close your browser. Others may remain for longer so the website can recognise a returning browser or remember selected settings. Cookies may be placed by the website or by service providers assisting with analytics, security, functionality, communications or other technical services.
You can manage cookies in your browser settings. Depending on your browser, you may be able to delete existing cookies, block some or all future cookies, or receive a notice before a cookie is stored. Blocking essential cookies may affect website performance and could prevent some account, navigation or security functions from working correctly.
Your data rights and how to contact us
Depending on your circumstances and applicable privacy requirements, you may have rights concerning personal information held about you. These rights may be subject to identity checks, legal exceptions, security requirements and the need to protect other people. A request may also be limited where information must be retained or where responding could affect the security or integrity of the services.
- Access: you may ask what personal information is held about you and, where appropriate, request a copy of that information.
- Correction: you may ask for inaccurate, incomplete or out-of-date information to be corrected or updated.
- Deletion: you may ask for personal information to be deleted where it is no longer needed or where deletion is otherwise available. Deletion may not be possible for records that must be retained for a period required by law or for another valid purpose.
- Withdrawal of marketing consent: you may withdraw consent to marketing communications at any time. You may also use an unsubscribe option included in a marketing message where one is provided. Withdrawing marketing consent will not normally affect essential account, security or service messages, and it will not undo processing that took place before consent was withdrawn.
To exercise your rights, ask a privacy question, request access, request correction or deletion, or withdraw consent to marketing, contact support@wd40casino.wtf. Please describe your request clearly and include enough information for the relevant account or data to be identified. For your protection, additional information may be requested to confirm your identity before a request is completed.
Do not include unnecessary passwords, full payment credentials or other sensitive information in your initial message. If your request concerns marketing, state that you want to withdraw marketing consent or update your communication preferences. If you request access, correction or deletion, explain which information or account details the request concerns.
Requests will be reviewed as soon as reasonably practicable. The response may explain what action has been taken, what information can be provided, or why a request cannot be completed in full. If information must be retained, access is restricted or a request is limited, the reason will be explained in general terms where appropriate. You may also contact support@wd40casino.wtf if you believe information is inaccurate or have concerns about how it has been handled.
This policy provides a general explanation of privacy practices for Wd-40 Casino. It does not remove any rights or protections available to you under applicable Australian privacy requirements.
